For COVID-19 updates and information click here

COVID-19: Updates and information

Updated March 25, 2020

Few people, if any, remain unaffected by the COVID-19 situation right now. Travel plans are being disrupted as governments take action to minimize the spread of the virus.

The COVID-19 pandemic has had a major impact but the well-being and safety of our guests and staff remains our number one priority.

We follow the guidelines of global and local health authorities and have increased the focus on hand hygiene and cleaning protocols at all our hotels.

All our staff has been provided with information and instructions and are able to handle situations that may occur. We also encourage our guests to practice good hygiene by washing their hands frequently with soap or alcohol-based sanitizer. Guests should maintain distance and avoid unnecessary hand contact or touching their eyes, nose and mouth.

Cancellation policy

We wanted to inform you about the options that you have available with your booking to stay at any of our hotels. We are constantly reviewing our cancellation policy to reflect the development of the COVID-19 pandemic.

  • All reservations with stays before April 30, 2020 can be changed or cancelled at no charge.
  • Modifications to existing reservations between May 1, 2020 and June 30, 2020 or between October 1, 2020 and May 31, 2021 will be at no additional cost.
  • Modifications to existing reservations between July 1, 2020 and September 30, 2020 will be subject to any rate difference.
  • If you need to modify a reservation, please contact the hotel directly. The contact information is in the booking confirmation email.
  • Guests who booked via online travel agents or other third parties should contact their booking provider for information on their policies and for assistance.


Hotels closed temporarily due to the global situation regarding the COVID-19.

  • Hotel Reykjavík Centrum is closed and reopens May 1, 2020.
  • Fosshotel Reykjavík will close April 1, 2020 and reopens May 1, 2020.
  • Fosshotel Baron is closed and reopens June 1, 2020.
  • Fosshotel Lind is closed and reopens May 1, 2020.
  • Fosshotel Rauðará is closed and reopens June 1, 2020.
  • Fosshotel Vatnajökull is closed and reopens June 1, 2020.
  • Fosshotel Núpar will close April 1, 2020 and reopens June 1, 2020.
  • Fosshotel Mývatn is closed and reopens June 1, 2020.
  • Fosshotel Westfjords is closed and reopens June 1, 2020.


How can I learn more?

Here are global and domestic resources but we encourage travelers to look for most recent and relevant resources in their country to learn more about COVID-19 and government travel advice.

World Health Organization

The Directorate of Health in Iceland