Updated April 29, 2020
Few people, if any, remain unaffected by the COVID-19 situation right now. Travel plans are being disrupted as governments take action to minimize the spread of the virus.
The COVID-19 pandemic has had a major impact but the well-being and safety of our guests and staff remains our number one priority.
We follow the guidelines of global and local health authorities and have increased the focus on hand hygiene and cleaning protocols at all our hotels.
All our staff has been provided with information and instructions and are able to handle situations that may occur. We also encourage our guests to practice good hygiene by washing their hands frequently with soap or alcohol-based sanitizer. Guests should maintain distance and avoid unnecessary hand contact or touching their eyes, nose and mouth.
We wanted to inform you about the options that you have available with your booking to stay at any of our hotels. We are constantly reviewing our cancellation policy to reflect the development of the COVID-19 pandemic.
How can I learn more?
Here are global and domestic resources but we encourage travelers to look for most recent and relevant resources in their country to learn more about COVID-19 and government travel advice.
From the beginning of the COVID-19 pandemic, we at Íslandshótel have emphasized the safety and wellness of our guests and employees. In Iceland, good progress has been made with regards to containment of the COVID-19 virus due to early preventive action and extensive testing on large part of the population. We have worked closely with the Red Cross and Icelandic Health Authorities in providing back up accommodation, in our closed hotels, for hospital beds as well facilities for emergency staff. This has allowed us to implement strict procedures and training in all our properties which we will continue to review and adapt in order to ensure the safety and comfort of our guests.
Key Touchpoints Sanitized In Our Guest Rooms
Switches and Electronic controls
Desk and other hard surfaces
Elevators and Corridors
Lobby and Reception
Spas ang Gyms
Surroundings and Back Offices