Recognition for Excellence in Hospitality
Fosshotel Honored with Multiple CIE Tours Awards of Excellence
Íslandshótel is proud to announce that five Fosshotel properties have received top honors at the CIE Tours Awards of Excellence, recognizing outstanding service and guest satisfaction. This marks the first time the awards were presented in Iceland, underscoring the country’s growing reputation as a world-class travel destination.
Held at Höfnin restaurant in Reykjavík, the 2024 ceremony brought together representatives from across the tourism industry. The CIE Tours Awards of Excellence are based entirely on verified guest feedback from approximately 1,000 travelers who visit Iceland annually through CIE Tours — one of the largest providers of guided vacations for North American guests.
Awards are granted in five categories:
Best Overall Hotel
Best Overall Visit
Best Overall Lunch
Best Hotel Accommodation
Best Hotel Service
Gold Awards are presented to businesses that achieved the highest customer satisfaction scores in their category, while Merit Awards recognize those maintaining over 90% satisfaction across hundreds of reviews.
Fosshotel was prominently represented among this year’s top performers:
🥇 Gold Award Winners
Best Overall Hotel: Fosshotel Reykjavík
Best Overall Lunch: Fosshotel Glacier Lagoon
Best Hotel Accommodation: Fosshotel Núpar
Best Hotel Service: Fosshotel Vatnajökull
🥇 Merit Award Winners
Fosshotel Eastfjords
Fosshotel Reykholt
“These recognitions reflect the dedication of our hotel teams across Iceland who consistently deliver high-quality experiences rooted in genuine Icelandic hospitality,” said Íslandshótel CEO, Davíð Torfi Ólafsson. “We are grateful to CIE Tours for this ongoing partnership and honored to be a trusted part of their guest journeys.”
Founded in 1932, CIE Tours has guided over three million travelers through Ireland, the UK, and beyond. The company began offering tours to Iceland in 2019, with itineraries ranging from the South Coast to full-circle routes around the country. Since then, thousands of guests have explored Iceland through CIE Tours, with Íslandshótel proudly supporting their journey.