Welcome to Íslandshótel

Important dates

• Application deadline: 30 June 2026
• Expected operational start date: 1 September 2026
• HR contact: hr@islandshotel.is

What do I need to do?

Employees who wish to be considered for employment with the new operation must complete the application process through the employee application portal and submit the requested information and documentation.

Providing information regarding current employment terms is voluntary. However, relevant documentation may assist in the assessment of employment terms and conditions during the recruitment process.

Applications must be submitted no later than 30 June 2026.

 

How do I apply or send my information?

Applications and supporting documentation must be submitted through the employee application portal:

https://portal.50skills.app/islandshotel/hiltonnatura

 

Employees are encouraged to ensure that submitted information is complete and accurate.

Information submitted through the portal will only be used for the recruitment and onboarding process in accordance with applicable data protection requirements.

 

What happens on September 1st?

September 1st is expected to be the official operational start date for the new operator.

Further information regarding onboarding, schedules, payroll setup, access cards, reporting procedures, and operational matters will be communicated closer to the start date.

Will there be employment opportunities at the hotels after the operational change?

Yes. As the new operator of the properties, we intend to recruit employees for the hotel operations and welcome applications from employees currently working at the hotels.

We highly value the experience and knowledge of the current teams and intend to offer employees currently working at the properties the opportunity to join the new operation, subject to completion of the application and hiring process.

Applications will be reviewed individually based on the information and documentation provided during the application process.

 

Will I receive a new employment contract?

Yes. Employees who are offered employment with the new operation will receive a new employment contract with the new employer.

Employment terms, policies, operational procedures, systems, and job descriptions will follow Íslandshótel’s standard operating framework and may differ from those of the current operator.

 

Will my current salary and employment terms be considered?

Current roles, experience, and existing employment terms will be taken into consideration during the recruitment process where relevant information and supporting documentation are provided voluntarily.

Final salary, benefits, and other employment terms will be determined individually and confirmed as part of the hiring and contracting process.

All employment arrangements will be made in accordance with applicable laws and collective agreements.

 

Will previous experience and years of service be considered?

Relevant employment history and experience will be considered when determining employment terms and applicable rights, subject to applicable laws and collective agreements.

Employees will be asked to voluntarily provide documentation regarding employment history and current employment terms.

What if I am on parental leave, long-term sick leave or other leave during the operational change?

Employees who are on approved leave are welcome to apply through the portal in the same manner as other employees. They can provide the necessary information voluntarily in the application portal.

All matters relating to employee rights and leave entitlements will be handled in accordance with applicable laws and collective agreements.

 

What will happen with casual or on-call employees?

Casual and on-call employees are also welcome to apply through the portal like other employees.

Employment arrangements will be assessed individually through the recruitment process.

 

What about interns currently doing their internship at the hotels?

At Íslandshótel, we have a strong culture of supporting interns and trainees and value the important role they play within our teams.

Interns and trainees currently working at the properties are welcome to contact us directly for continued intern opportunities within the new operation.

Please contact: hr@islandshotel.is

 

What if I currently hold a work permit linked to my current employer?

Employees who currently hold a work permit or residence permit linked to their current employer and wish to apply for employment with Íslandshótel are encouraged to inform us as early as possible.

If offered employment, Íslandshótel will provide reasonable assistance and guidance throughout the process of applying for any required changes to permits or employer registrations, in accordance with applicable laws and regulations.

Employees are encouraged to indicate this in their application through the employee portal or contact us directly at hr@islandshotel.is.

Please note that permit approvals and processing times are determined by the relevant authorities and are outside the control of Íslandshótel.

 

What will happen with contractors?

External contractors and employees employed by third-party service providers are generally not included in the recruitment process unless specifically communicated otherwise.

Questions regarding contractor arrangements may be directed to us separately at hr@islandshotel.is.

Will my role or responsibilities change?

Our aim is to establish a well-organized and effective operation from the outset. However, roles, responsibilities, reporting structures, work processes, and operational procedures may evolve over time as the new operation develops and grows, in accordance with applicable laws and collective agreements.

 

Will there be new systems or procedures to learn?

Yes. Employees may receive training related to operational systems, internal procedures, company policies, and service standards used by the new operation.

Training, onboarding, and ongoing support will be provided as appropriate and in accordance with the requirements of each role.

 

What if I already have approved vacation scheduled around September 1st?

Employees are encouraged to provide information regarding already approved vacation periods through the portal or during the hiring process.

Approved vacation arrangements will be taken into consideration as part of workforce planning and scheduling, in accordance with operational requirements and applicable laws and collective agreements.

What is the salary payment period?

The salary payment period is from the 21st of each month to the 20th of the following month.

 

How does vacation accrual work?

Vacation rights and accrual are handled in accordance with applicable collective agreements and Icelandic labor laws.

Employees accrue vacation rights that are generally used during vacation leave and paid based on their regular salary. Vacation-related payments connected to shift supplements and overtime are typically paid into a vacation bank account (“orlofsreikningur”) in accordance with applicable payroll procedures and collective agreements and are paid out at the end of the vacation accrual period.

 

How do winter vacation procedures work?

Winter vacation rights are generally applicable to employees’ working shifts and are managed in accordance with applicable collective agreements and company procedures.

Winter vacation is normally scheduled and taken as paid leave. In exceptional circumstances, alternative arrangements may be implemented based on operational requirements and in accordance with applicable collective agreements and company policies.

Department managers will provide further guidance where applicable.

 

Do you offer health promotion grants?

Yes. Íslandshótel offers a health promotion grant in accordance with the company’s Health Promotion Grant Policy.

Permanent employees who have completed at least six months of employment may be eligible for reimbursement of approved health and wellness-related expenses. The maximum annual grant for a full-time employee is currently ISK 60,000 per calendar year, with part-time employees receiving a proportional amount based on their employment ratio.

The grant may be used for a variety of health-promoting activities, services, and equipment, including exercise and fitness activities, sports memberships, personal training, medical and psychological services, dental care, physiotherapy, massage therapy, and certain health-related equipment, subject to the terms and conditions of the policy.

Further information regarding eligibility requirements, approved expenses, application procedures, and any applicable tax treatment will be provided during onboarding and is available in the company’s Health Promotion Grant Policy.

 

Do you offer transportation grants?

Yes. Íslandshótel offers a transportation grant for eligible permanent employees who regularly use environmentally friendly modes of transport when travelling to and from work, such as walking, cycling, including electric bicycles, or public transportation.

Eligible employees may receive a monthly transportation grant of up to ISK 11,500 per month, subject to the terms and conditions of the applicable transportation agreement and eligibility requirements.

Further information regarding eligibility, application procedures, and grant amounts will be provided during onboarding.

 

Do employees receive discounts for accommodation and restaurants within the chain?

Yes. Íslandshótel offers a range of employee benefits, including discounted accommodation rates and restaurant discounts within the Íslandshótel group.

Employees may also have access to special friends and family rates, subject to the terms, conditions, and availability applicable at the time.

Further information regarding employee rates, friends and family discounts, eligibility, and booking procedures will be provided during onboarding.

 

Will Hilton employee benefits continue?

Yes. As the hotel will continue to operate under the Hilton brand, employees will continue to have access to applicable Hilton employee benefits, subject to Hilton’s terms, conditions, and eligibility requirements.

Further information regarding these benefits will be provided during onboarding.

Will I receive training?

Yes. Employees will receive onboarding and training related to operational procedures, systems, safety requirements, and service standards used by the new operation.

Employees will also have access to Íslandshótel’s internal communication and learning platforms, which provide a range of training and development opportunities.

Additional information regarding onboarding, training requirements, and access to learning systems will be provided before and after the commencement of operations.

 

Will uniforms change?

Yes. Employees will be provided with uniforms that align with Íslandshótel’s brand standards and operational requirements.

The rollout of new uniforms may take some time to complete, and temporary arrangements may be used during the initial stages of the new operation.

Further information regarding uniform distribution, sizing, and dress guidelines will be communicated before the operational start date.

Will the workplace culture change?

Every company has its own organizational culture, operating principles, and ways of working, and employees may notice some differences as they become familiar with the new operation.

At Íslandshótel, we are committed to creating a professional, respectful, and supportive workplace where employees are valued, treated fairly, and encouraged to develop and grow within the organization.

We believe in open communication, teamwork, and delivering excellent service to our guests. Our aim is to support employees as they join the organization and become part of the Íslandshótel team.

Further information regarding Íslandshótel’s mission, vision, values, priorities, culture, and ways of working will be provided as part of the onboarding process.

 

Does the company provide employee recognition and seasonal gifts?

Yes. Recognizing and appreciating our employees is an important part of Íslandshótel’s culture.

The company provides seasonal gifts and recognition initiatives throughout the year, including Christmas gifts and Easter eggs. Íslandshótel also recognizes significant employee milestones, such as major birthdays and long service anniversaries.

Employees may receive recognition and gifts in connection with milestone birthdays, for example 30, 40, 50, and 60 years of age, as well as significant years of service with the company, for example 10, 20, and 30 years of service.

Further information regarding employee recognition programs, gifts, and appreciation initiatives will be communicated during onboarding and throughout employment.

 

Does the company organize employee events and social activities?

Yes. Íslandshótel organizes a variety of employee events, social activities, and team-building initiatives throughout the year.

These include company-wide events such as the annual Íslandshótel staff celebration, a Christmas event for employees and their families, and participation in selected community and wellness initiatives, such as the Reykjavík Marathon.

The company also organizes professional and networking events, including an annual management conference and other cross-property and cross-department initiatives that bring employees together from across the organization.

In addition, individual hotels and departments may organize their own social events, celebrations, training activities, and team-building initiatives throughout the year.

Further information regarding employee events and activities will be communicated throughout the year.

Who can I contact if I have questions?

We understand that employees may have questions as we prepare for the commencement of operations. The Human Resources team at Íslandshótel will be available to provide information and support.

If you have any questions or concerns, please contact:

hr@islandshotel.is

We are committed to providing updates and answering questions as information becomes available.